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| FAQ Hotels | FAQ Insurance | Tickets & delivery |
- Booking a flight step by step. (Departures from Beirut)
- Why can't bookings be made on some airlines and to some destinations?
- Can I book an internal flight?
- Can I book a one way inbound flight?
- Can I book a multi-stop flight?
- What aircraft type am I flying on?
- Can I reserve a particular seat?
- Can I accumulate Frequent Flyer Miles/Points with uflyonline.com?
- What extras may I be required to pay?
- How do I cancel my flight?
- How do I get a refund?
- How will I receive my ticket?
- At what age is an air passenger considered an infant/adult?
- What flexibility does my ticket afford me?
- What is a difference between preferred and published rates?
Booking a flight step by step
Follow these steps to book a flight:
For departures from your city, follow the steps 1 to 7 :
| Step
1: Start Search |
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| • | Type your departure airport and enter your destination airport or city name. | |
| • | Select departure and returning dates. Select Airlines. These are defaulted to return and economy fares and All airlines. | |
| - | for one way fares : click on one way | |
| - | for Open Jaw fares, on Fine SEARCH and Open Jaw ( going to one city, coming back from another) & fill up query | |
| - | for Multiple Stops fares , click on Fine SEARCH and Multiple Stops & fill up our query | |
| • | Select the number of passengers (please note that infant(2 years and less) travels on adult's lap). (consult us for babies) | |
| • | Click Continue | |
| Step
2: Select Prices |
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| The Fare List is displayed listing the cheapest fares first. In the mean time system is checking for you the flights that are available, you do not have to click, result will be displayed automatically |
| Step
3: Check availability |
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| • | The available flights are now displayed, you may click to select your choice, |
| • | In the event it is unavailable; select other choices |
| • | Click Continue |
| Step
4: Select flights and insurance plan |
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| • | Now you can review all your flight info and the routing |
| • | Enter your choice for the insurance plan |
| • | Click Continue |
| Step
5: Passenger Details |
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| • | Now you can review all your flight info (number of tickets, type), the price including tax and the Total amount to be paid. |
| • | Enter your passengers information and choices |
| • | You also need to select your payment method |
| • | Click Continue |
| Step
6: Payment details |
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| • | If you are concerned about your security, please read our security statement. We take care of your security so you don't have to. |
| • | Fill in the information required |
| • | Click Submit |
| Step
7: Confirm Booking |
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| • | At this stage your booking has been completed. |
| • | Thank you! Your booking has been completed successfully. Please print this page or note your booking number for future reference. You will receive an e-mail notification confirming successful completion and payment of your booking. |
| • | You may access Sabre directly to check you booking and get more details on your journey, click on View Itinerary. |
Why can't bookings be made on some airlines and to
some destinations?
The fulfillment agent, acting as Uflyonline.com ticketing agent, act as agent for most scheduled airlines worldwide. If the Fulfillment agent does not sell seats on chartered flights we do not serve those destinations serviced only by charter flights.
Can I book an internal flight?
Domestic internal flights can be booked on most airlines anywhere in the world so long as the delivery address for the documents is in your country.
Can I book a one way inbound flight?
Yes, you can book a one way inbound flight.
Can I book a multi-stop flight?
We can offer you very competitive quotes within 24 hours when you submit your query through our FINE SEARCH & MULTIPLE STOPS button.
What aircraft type am I flying on?
This information is available when you will complete your booking through SABRE, click on View itinerary. Alternatively, contact our Help Desk.
Can I reserve a particular seat?
Requests to be allocated a particular seat will be made to the airline, but a firm allocation is not guaranteed.
Can I reserve a special meal?
Requests to be served a special meal may be made on our site to the airline, but a firm order is not guaranteed.
Can I accumulate Frequent Flyer Miles/Points with UFLYonline.com?
Where permitted by the individual airline's regulations points can be credited to the passenger's account. To do so either provide UFLYonline.com with your account number in our passengers details section or contact our Help Desk.
What extras may I be required to pay?
In general UFLYonline has calculated all extras or taxes to be added on tickets ,however in some cases there are two charges levied in addition to the price of the ticket, that can be collected in the airport such as:
- Certain airlines impose a Passenger Service Charge (PSC) or Fuel surcharge ranging from $10 to $15 depending upon the airport traveled from.
- Governments worldwide impose airport taxes that, typically, range from $10 to $50 per passenger.
How do I cancel my flight?
Reservations will be canceled automatically if any payment has not been received within 72 hours of the reservation being made.
All tickets are issued on a non-refundable / non-endorsable basis unless otherwise stated.
Conditions under which cancellations can be made are explained in our General terms & conditions section or contact our helpdesk for information.
How do I get a refund?
Air tickets returned for refund are subject to a minimum cancellation charge of equivalent to $25 per ticket, irrespective of the number of tickets returned. Tickets are presented to the respective airline or consolidator for assessment. Refunds by airlines or consolidators for part-used tickets are always less than pro-rata and in some cases there may be no refund value whatsoever. Refunds will not be paid to you until they have been received by the Company from the relevant airline or consolidator. This usually takes 8-10 weeks but in some cases (e.g. lost tickets) may take considerably longer, i.e. up to 9 months.
How will I receive my ticket?
Your Documents will be secured to you, once your reservation has been paid. This will be worked out with our ticketing department that will arrange it with you.
For credit cards payments, allow 24-48 hours for delivery.
For cash payment, allow 72 hours for delivery.
For cheque Payment, allow up to 10 days for delivery.
At what age is an air passenger considered an infant/child?
Child: 2 - 11 years for the full travel period.
Infant: 0 - 1 years for the full travel period.
Infants are not allocated a seat and must travel on an adult's lap. Consult us for the baby fare.
What flexibility does my ticket afford me?
Generally all tickets are issued on a non-refundable/non-endorsable basis unless otherwise stated. However changes, if permitted, will normally attract a charge. Please contact the helpdesk for information.
What is a difference between preferred and published rates?
Preferred rates are special rates negotiated specially with the airlines for the Lebanese markets, and are sold only in Lebanon. Published rates are official rates agreed on by all airlines through IATA and are sold all over the world depending on the routing requested.
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| FAQ Hotels | FAQ Insurance | Tickets & delivery |